VELASOLUTIONS LTD

Privacy Policy

Last updated: 28 July 2026

VELA SOLUTIONS LTD ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

VELA SOLUTIONS LTD is a company registered in England & Wales (Company Number 17163051). We are the data controller responsible for your personal data. For any questions about this policy or your data, contact us at contact@solutionvela.co.uk.

2. Data we collect

We may collect and process the following categories of personal data:

  • Contact details you provide, such as your name, company, email address and phone number.
  • Information contained in enquiries or project details you submit to us.
  • Technical data such as IP address, browser type and device information.
  • Usage data about how you interact with our website.

3. How we use your data

We process your personal data for the following purposes:

  • To respond to your enquiries and provide the services you request.
  • To manage our relationship with you and our clients.
  • To improve our website, services and customer experience.
  • To comply with our legal and regulatory obligations.

4. Lawful basis for processing

We rely on the following lawful bases: your consent, the performance of a contract, our legitimate interests in operating and growing our business, and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time.

5. Data sharing

We do not sell your personal data. We may share it with trusted service providers who assist us in operating our website and delivering our services, and with authorities where required by law. All processors are bound by appropriate data protection obligations.

6. International transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

7. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting or reporting requirements.

8. Your rights

Under UK GDPR, you have the right to:

  • Access, rectify or erase your personal data.
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent at any time.
  • Lodge a complaint with the Information Commissioner's Office (ICO).

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure.

10. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at contact@solutionvela.co.uk.